Privacy Policy
MYFC ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"), website, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services. We reserve the right to make changes to this Privacy Policy at any time and for any reason.
We collect information you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources. The types of information we may collect include:
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Account Registration: Name, email address, username, password, date of birth, and profile information
- Fitness Data: Workout preferences, fitness goals, progress photos, body measurements, exercise history, and performance metrics
- Payment Information: Billing details processed through Apple's App Store (we do not directly collect or store your payment card information)
- Communications: Information you provide when you contact customer support, participate in surveys, or communicate with us
- User Content: Photos, videos, comments, posts, and other content you upload or share through the Services
1.2 Information Collected Automatically
When you access and use our Services, we automatically collect certain information about your device and usage patterns:
- Device Information: Device type, operating system, unique device identifiers, mobile network information, and device settings
- Usage Data: App features used, time spent on features, workout completion rates, session frequency, and interaction patterns
- Analytics Information: Performance metrics, crash reports, feature usage statistics, and user engagement data
- Location Information: Approximate location based on IP address (we do not collect precise GPS location unless you explicitly grant permission)
- Cookies and Similar Technologies: Session identifiers, preferences, and authentication tokens
1.3 Information from Third Parties
We may receive information about you from third-party services you choose to connect with our App, such as social media platforms, fitness tracking devices, or authentication services. This information is subject to the privacy policies of those third-party services.
1.4 Face Progress Photos
Our app includes a Face Progress Tracker feature that allows you to document your facial fitness transformation journey:
- Photo Collection: You can take selfie photos using your device's front-facing camera to track your facial fitness progress over time
- Alignment Data: We store basic positioning metadata (x, y coordinates and dimensions as percentages) to help you consistently align your face within a guide overlay when taking photos
- Personal Use Only: Photos are stored securely in your private account and used solely for your personal progress tracking
- Side-by-Side Comparison: You can select two photos to compare and visualize your transformation
- Full Control: You have complete control to delete individual photos or all photos at any time
- No Facial Recognition: We do NOT use facial recognition technology, biometric analysis, face mapping, 3D modeling, or any technology that could uniquely identify you based on your facial features
- Complete Privacy: Your photos remain completely private, are never shared with other users, and are never sold or shared with third parties
Data Retention: Face photos are permanently deleted when you delete them individually or when you close your account. We retain photos only while your account is active or for 365 days after your last login.
We use the information we collect to provide, maintain, improve, and enhance our Services. Specifically, we use your information for the following purposes:
- Service Delivery: To create and manage your account, process transactions, deliver workout content, and provide access to premium features
- Personalization: To customize your workout experience, provide personalized training recommendations, track your progress, and adapt content to your fitness level and goals
- Progress Tracking: To enable you to document and visualize your fitness transformation through progress photos and comparison features
- Communication: To send you service-related notifications, respond to your inquiries, provide customer support, and send you updates about new features or content
- Analytics and Improvement: To analyze app usage patterns, understand user behavior, identify trends, improve our Services, develop new features, and enhance user experience
- Marketing: To send you promotional materials, special offers, and information about our Services (you can opt out at any time)
- Security and Safety: To protect against fraud, unauthorized access, security threats, and to ensure the safety and integrity of our Services
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests
- Research and Development: To conduct research, testing, and analysis to improve our fitness programs and develop new workout methodologies
Face Photos: Face photos are used exclusively for your personal progress tracking and visualization. They are never used for marketing, advertising, facial recognition, biometric analysis, or any other purpose beyond your personal fitness journey.
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
Face Photos and Storage: Your face photos are stored securely on Supabase (AWS infrastructure, US region) with industry-standard encryption and security measures. Row-level security policies ensure you can only access your own photos. Supabase acts solely as our infrastructure provider and does not access, analyze, or use your photo content. We do NOT share your face photos with any third parties, advertisers, or data brokers.
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our App, conducting our business, and providing services to you. These service providers include cloud storage providers, analytics services, customer support platforms, and payment processors. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order, subpoena, search warrant, or other legal process. We may also share information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in our App of any change in ownership or use of your personal information.
3.4 With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction, such as when you choose to share your progress or achievements on social media.
3.5 Aggregated and De-Identified Information
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analytics, marketing, or other business purposes.
You have certain rights and controls regarding your personal information. Depending on your location and applicable laws, you may have the following rights:
4.1 Access and Portability
You can access, review, and update your account information at any time through the App settings. You may also request a copy of your personal information in a structured, commonly used, and machine-readable format.
4.2 Correction and Updates
You can correct, update, or modify your personal information through your account settings or by contacting us. We will make reasonable efforts to update or correct your information promptly.
4.3 Deletion
You may request deletion of your account and personal information at any time using the account deletion feature within the App or by contacting us.
Face Photo Deletion:
- Delete individual face photos at any time by long-pressing on any photo in your gallery
- Photos are immediately and permanently removed from both our database and storage when deleted
- Upon account deletion via Settings → Privacy Settings → "DELETE ACCOUNT", all face photos and data are permanently deleted within 24 hours
Please note that we may retain certain non-photo information as required by law or for legitimate business purposes, such as to resolve disputes or enforce our agreements.
4.4 Privacy Settings
Within the App, you can control your privacy settings, including profile visibility, activity sharing preferences, and who can view your workout progress. You can also manage notification preferences and opt out of marketing communications.
4.5 Marketing Communications
You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages.
4.6 Do Not Track
Our Services do not currently respond to "Do Not Track" signals from web browsers. However, you can adjust your privacy preferences within the App as described above.
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption: We use industry-standard encryption protocols (TLS/SSL) to protect data in transit and encrypt sensitive data at rest
- Access Controls: We limit access to personal information to authorized personnel who need it to perform their job functions
- Secure Infrastructure: We use secure servers and cloud storage providers with robust security measures
- Regular Security Assessments: We conduct regular security reviews and updates to identify and address potential vulnerabilities
- Authentication: We require strong passwords and implement secure authentication mechanisms
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
If we become aware of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by law.
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected:
- Account Information: Retained for the duration of your account, plus a reasonable period thereafter for legal and business purposes
- Workout and Fitness Data: Retained while your account is active and for a limited period after deletion to allow for account recovery
- Communication Records: Retained for customer support purposes for up to 2 years
- Analytics Data: Aggregated and anonymized data may be retained indefinitely
- Payment Records: Retained as required by law for tax and accounting purposes (typically 7 years)
When personal information is no longer needed, we will securely delete or anonymize it. You can request deletion of your information at any time as described in Section 4.
Our Services are not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. Users between the ages of 13 and 18 (or the age of majority in their jurisdiction) should obtain parental or guardian permission before using our Services.
Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We implement appropriate safeguards, such as standard contractual clauses, to ensure that your personal information remains protected in accordance with this Privacy Policy.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR), and ensure that adequate safeguards are in place for international data transfers.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information (we do not sell personal information)
- Right to Correct: You can request correction of inaccurate personal information
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights
To exercise these rights, please contact us using the information provided in Section 12. We will verify your identity before processing your request and respond within the timeframe required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by:
- Posting the updated Privacy Policy in the App and on this page
- Updating the "Last Updated" date at the top of this Privacy Policy
- Sending you an email notification to the address associated with your account (for material changes)
- Displaying a prominent notice within the App
Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you should discontinue use of our Services and delete your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
For detailed information about our subscription services, including pricing, billing cycles, and auto-renewal terms, please refer to our Terms of Use. Your subscription is subject to Apple's App Store terms and conditions, and all payment processing is handled securely through Apple's payment systems.
Please note that we do not have access to your payment card information, as all transactions are processed directly by Apple. If you have questions about billing or subscription charges, you should contact Apple Support or manage your subscription through your App Store account settings.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We take your privacy seriously and will respond to all requests within a reasonable timeframe, typically within 30 days. For urgent privacy-related matters, please indicate "Urgent - Privacy Request" in your email subject line.
If you are not satisfied with our response to your privacy inquiry, you may have the right to lodge a complaint with your local data protection authority.